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The insurance sector is facing big changes, with customers and counterparties demanding more sophisticated digital functionality and API’s, across consumer, corporate and underwriting.

Whilst retail insurance has focussed on offering consumers improved digital services and apps, insurers have also implemented technology across document management, workflow and process improvements.

Underwriting and reinsurance has employed more sophisticated technology for some time, improving risk decisioning and quant modelling. AI, ML and data science is now being implemented to build even more accurate models, risk analysis and quicker decisioning.

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